Jewelry Repair Shop Invoicing App (2026)
Jewelry repair turns on the intake record and the metal quote — a missing-stone dispute is settled by the drop-off photo, and a gold quote with no expiry is a bet on the spot price. ShowTheReceipts ($15/mo) records intake with stone counts and condition photos, saves every bench task as a reusable line, sets a validity window on metal quotes, and holds a deposit before custom work.
How we picked
Entry-plan prices as published in 2026, taken from each vendor's own pricing page or a recent third-party summary. Judged on the solo jeweler's bench workflow — photographed intake with stone counts, per-task pricing, metal quotes with validity windows, deposits before custom work, and payment at pickup — not on showcase retail inventory, consignment tracking, or multi-store point-of-sale.
| Software | Starting price | Best for |
|---|---|---|
| ShowTheReceipts That's us | $15/mo | Solo jewelers: photographed intake with stone counts, per-task pricing, metal quote expiry, custom-work deposits |
| RepairShopr (Syncro) | $69/mo+ | Ticket-driven repair shops with a counter |
| The Edge | Quote-based | Jewelry retail inventory and showcase management |
| Square for Retail | Free / $89/mo+ | Counter sales tied to Square processing |
| QuickBooks Online | $38/mo+ | Full accounting for a firm with a bookkeeper |
The counter is where the money is lost
Not at the bench. A piece taken in without a photographed stone count is a dispute you’ve already lost — and a gold quote without an expiry is a loss you agreed to in advance.
1. ShowTheReceipts — $15/mo
Intake with metal, karat, weight, stone counts and condition photos, per-task bench lines saved, metal quoted at the day’s price with a validity window, deposits before custom and casting work, liability and unclaimed-item terms on the invoice, payment at pickup.
2. RepairShopr (Syncro) — $69/mo+
Ticket-driven workflows for repair shops running a counter.
3. The Edge — Quote-based
Jewelry retail inventory and showcase management.
4. Square for Retail — Free / $89/mo+
Counter sales tied to Square’s processing.
5. QuickBooks Online — $38/mo+
Full accounting, aimed at a firm that has a bookkeeper.
The lines a jewelry repair invoice needs
- Sizing — up or down, priced differently
- Retipping — per prong
- Stone setting — per stone, by type
- Soldering, shank, chain repair
- Rhodium plating, polishing
- Metal and stones — day’s price, validity window
- Rush service — stated uplift
Liability belongs on the invoice
Worn prongs and prior repairs fail under heat and ultrasonic. You’re not insuring the last jeweler’s work — say so in writing before the torch comes out.
Frequently asked questions
How does an intake ticket prevent a missing-stone dispute?
By recording metal, karat, weight, stone count with sizes, every existing chip, and photographs before any work — signed by the customer. 'There were three stones when I brought it in' is the trade's most common argument, and the drop-off photo is the only thing that ends it.
Can a quote expire so a gold price move doesn't cost me?
Yes — metal is quoted at the day's price with a stated validity window, commonly 7 to 14 days, while labour can hold for 30. A quote with no expiry is a promise you end up keeping at a loss the next time gold jumps.
Can it hold a deposit before custom or casting work?
It should, and it does — enough to cover metal and any bought stones before you commit them. Custom work is the one job with no resale value if the customer walks, so the materials should never be on your money.
Do I need showcase retail software as a solo bench jeweler?
Not unless you're carrying inventory to sell. A bench-only jeweler needs photographed intake, per-task pricing, metal quotes that expire, custom deposits, and payment at pickup — showcase inventory and consignment tracking are a retail problem, not a bench one.