Senior errand and transport service

Senior Errand and Transport Service Invoicing App (2026)

Short answer

Senior transport is billed as a trip fee plus mileage plus wait time, usually to an adult child who lives somewhere else. ShowTheReceipts ($15/mo) saves those three rates, logs each trip with its destination and wait, and sends a clean monthly invoice with a payment link the family can tap from another state.

How we picked

Entry-plan prices as published in 2026, taken from each vendor's own pricing page or a recent third-party summary. Judged on the solo operator's workflow — per-trip and per-mile rates, wait-time billing, and a monthly itemized invoice to a remote family payer — not on fleet dispatch, NEMT brokerage claims, or ride-hailing marketplaces.

Prices as published by each vendor, 2026. Entry-level plans shown.
Software Starting price Best for
ShowTheReceipts That's us $15/mo Solo operators: trip fees, mileage, wait time, monthly family invoicing, tax-ready books
Invoice2go $9.99/mo+ Basic mobile invoicing
Wave Free / $16/mo Free invoicing with light bookkeeping
Kickserv Flex $19/mo Budget scheduling with invoicing attached
RouteGenie Custom / fleet pricing NEMT fleets billing brokers and insurance

The rider isn’t the payer

That gap defines the whole billing problem. A daughter in another state is approving a monthly number for rides she never took, so the invoice has to reconstruct the month for her.

Date, destination, miles, wait. Four columns and the questions stop.

1. ShowTheReceipts — $15/mo

Trip fee, per-mile, and wait-time rates saved; each ride logged as it happens; one itemized invoice a month with a payment link.

2. Invoice2go — $9.99/mo+

Simple mobile invoicing; the trip log is your problem.

3. Wave — Free / $16/mo

Free invoices and basic books.

4. Kickserv Flex — $19/mo

Budget scheduling with invoicing bolted on.

5. RouteGenie — fleet pricing

Built for non-emergency medical transport fleets billing brokers and insurers.

The three rates to set before your first rider

  1. Trip fee — covers pickup, dropoff, and the door-to-door help that makes you worth more than a rideshare
  2. Mileage — beyond a base radius, at a stated per-mile rate
  3. Wait time — after a 15–20 minute grace period, per quarter hour

Door-through-door is the product

Anyone can drive. Walking someone in, waiting through the appointment, carrying the groceries to the kitchen — that’s the actual service, which is why the trip fee isn’t really a fare. Bill it as its own line so the value is visible on the page, not buried in a mileage number.

Frequently asked questions

Should I bill wait time?

Yes, after a free grace period — 15 or 20 minutes. A doctor's appointment that runs ninety minutes long is ninety minutes you can't sell to anyone else, and it happens on a large share of medical trips.

How do I price a trip?

A base trip fee that covers pickup and dropoff, plus per-mile beyond a base radius, plus wait time past the grace period. Flat per-trip pricing sounds simpler until the twenty-mile round trip to the specialist costs you money.

Who should I invoice — the rider or the family?

Whoever agreed to pay, named in writing before the first trip. Most private-pay senior transport is paid by an adult child remotely, which means a monthly itemized invoice with a tappable payment link, not cash at the curb.

Do I need to itemize each trip?

Yes — date, destination type, miles, wait. The person paying wasn't in the car, and a month of trips as a single total is the fastest way to receive a phone call instead of a payment.