Free Text & Email Scripts for Epoxy Flooring
For epoxy flooring contractors, the deposit request, quote follow-up, and late payment reminder matter most — jobs involve material costs up front, multi-day cure times, and invoices that are easy to let slide once the crew has left. Fill in your details below to get a ready-to-send text or email.
Text & email scripts for epoxy flooring jobs
Pick a situation, fill in the details, and copy a ready-to-send message. No-shows, deposits, confirmations, late payments, and reviews — covered.
Hey {{customerName}}, this is {{businessName}}! Looks like I missed you for our {{jobNoun}} today. No worries — want to grab a new time this week?
Hi {{customerName}}, following up on the {{jobNoun}} we had scheduled — this is the second missed appointment. To keep the slot held, I'll need a {{depositPct}}% deposit ({{depositAmount}}) to rebook. Let me know how you'd like to proceed.
Subject: Missed you today — let's reschedule
Hi {{customerName}}, Looks like we weren't able to connect for your {{jobNoun}} today. Totally happens — want to pick a new time that works better? Just reply here or text me and I'll get you back on the schedule. {{businessName}}
Why scripts, not just a calculator
Pricing the floor is one problem. What you say when a quote goes quiet, a deposit hasn’t come in, or a final payment is late is a different one — and epoxy jobs tie up material and labor cost well before the customer ever writes a check. The generator above covers the six situations that come up most: no-shows, deposit requests, booking confirmations, quote follow-ups, late payments, and review asks.
Fill in the customer’s name, job price, and date, and every template updates live.
Deposit requests
30-50% up front is standard, since coating materials are specced and ordered for the exact square footage of the job before your crew shows up. Collect it at scheduling, not the morning of.
Late payment reminders
Cure time means there’s often a gap between finishing the job and the customer actually using the floor — which is also when payment can slip their mind. A reminder tied to the completion date keeps it on their radar.
Review requests
Ask once the floor has cured and the customer has lived with it for a few days. That’s when they can speak to how it looks and holds up, which makes for a stronger, more specific review.
Frequently asked questions
How much deposit should an epoxy flooring contractor ask for?
30-50% at scheduling is common, since epoxy and coating materials are ordered specifically for the job's square footage before work begins.
What should I text a customer whose final payment is late?
Send a clear reminder tied to the completion date and cure time, noting that the balance was due once the floor was ready for use. Reference the invoice number to make it easy to act on.
When should I ask an epoxy flooring customer for a review?
Once the floor has fully cured and the customer has seen it in use — usually a few days after the job, when they can speak to both the look and the durability.