Free Text & Email Scripts for Pet Sitting
The scripts that matter most for pet sitters are the booking confirmation with care instructions, the deposit request for holiday or multi-day bookings, and the review request from a happy pet parent — since trust with someone's pet and home is the whole business. Fill in the customer's name, job price, and date below to get a ready-to-send text or email.
Text & email scripts for pet sitting
Pick a situation, fill in the details, and copy a ready-to-send message. No-shows, deposits, confirmations, late payments, and reviews — covered.
Hey {{customerName}}, this is {{businessName}}! Looks like I missed you for our {{jobNoun}} today. No worries — want to grab a new time this week?
Hi {{customerName}}, following up on the {{jobNoun}} we had scheduled — this is the second missed appointment. To keep the slot held, I'll need a {{depositPct}}% deposit ({{depositAmount}}) to rebook. Let me know how you'd like to proceed.
Subject: Missed you today — let's reschedule
Hi {{customerName}}, Looks like we weren't able to connect for your {{jobNoun}} today. Totally happens — want to pick a new time that works better? Just reply here or text me and I'll get you back on the schedule. {{businessName}}
Why scripts, not just a calculator
Booking the stay is one problem. What you say to a pet parent confirming care instructions, locking in a holiday booking with a deposit, or picking up a happy pet at the end is a different one — and it’s what builds the repeat trust this business runs on. The generator above covers the six situations that come up most: no-shows, deposit requests, booking confirmations, quote follow-ups, late payments, and review asks.
Fill in the customer’s name, the job price, and a date, and every template updates live. Copy whichever one matches your tone and send it as-is or tweak it.
Booking confirmations
Confirm feeding schedules, medications, and how often you’ll send photo or text updates. The more specific the confirmation, the calmer the pet parent feels leaving their pet in your care.
Deposit requests
Holidays and peak travel weeks are when you turn away the most other business, so a deposit on multi-day bookings protects that lost opportunity if the client cancels last minute.
Review requests
Ask at pickup, when the pet is happy and the owner is relieved. That moment converts into a review far more reliably than a follow-up email days later.
Frequently asked questions
What should a pet sitting booking confirmation include?
Confirm the dates, feeding and medication instructions, and how you'll send updates during the stay. Pet parents relax faster when they know exactly what to expect before they leave.
Should pet sitters take a deposit for holiday bookings?
Yes — holidays are your highest-demand, highest-cancellation-risk period, since travel plans change. A deposit of 25-50% for multi-day holiday stays protects the income you turned other clients away for.
When should a pet sitter ask for a review?
Ask right when the pet parent gets home and picks up their pet happy and well cared for — that relief and gratitude is the best moment to ask, before it fades into daily routine.