Free Text & Email Scripts for Catering
The scripts that matter most for caterers are the deposit request that locks in an event date, the booking confirmation with final headcount, and the review request right after the event. Fill in the customer's name, job price, and date below to get a ready-to-send text or email.
Text & email scripts for catering
Pick a situation, fill in the details, and copy a ready-to-send message. No-shows, deposits, confirmations, late payments, and reviews — covered.
Hey {{customerName}}, this is {{businessName}}! Looks like I missed you for our {{jobNoun}} today. No worries — want to grab a new time this week?
Hi {{customerName}}, following up on the {{jobNoun}} we had scheduled — this is the second missed appointment. To keep the slot held, I'll need a {{depositPct}}% deposit ({{depositAmount}}) to rebook. Let me know how you'd like to proceed.
Subject: Missed you today — let's reschedule
Hi {{customerName}}, Looks like we weren't able to connect for your {{jobNoun}} today. Totally happens — want to pick a new time that works better? Just reply here or text me and I'll get you back on the schedule. {{businessName}}
Why scripts matter for catering
Catering is booked around fixed event dates and a headcount that drives your food order, which makes deposits and confirmations especially important. The generator above covers the situations that come up most: deposit requests, booking confirmations, quote follow-ups, late payments, and review asks.
Fill in the customer’s name, the job price, and a date, and every template updates live. Copy whichever one matches your tone and send it as-is or tweak it.
Deposit requests
Food gets ordered based on a confirmed guest count, and event dates book up fast in peak season. A deposit at booking locks in both the date and the headcount you’re planning to shop for.
Booking confirmations
Confirm the final headcount about a week out, since that’s usually your cutoff for adjusting the order. Nailing this down early prevents over- or under-buying on event day.
Review requests
Ask for a review within a day or two of the event, once the client has heard feedback from guests but while the experience is still fresh.
Frequently asked questions
How much deposit should a caterer ask for?
Since food is ordered based on a confirmed headcount and dates book up around wedding and event seasons, a 30-50% deposit at booking is standard. It also locks in the guest count you're planning to shop for.
How do I confirm final headcount for a catering event?
Send a confirmation about a week before the event asking for the final headcount, since that's usually the cutoff for adjusting your food order. Confirming early avoids over- or under-buying.
When should I ask a catering client for a review?
Ask within a day or two after the event, once the client has had a chance to hear feedback from their guests but before the excitement fades.